RETURNS POLICY

We want you to be 100% satisfied with your order!

If you have any questions about your order, please reach out to us before purchasing. 

THERE ARE NO REFUNDS OR EXCHANGES ON SALE AND CLEARANCE ITEMS.

If you would like to exchange your full priced purchase, we are here to assist. We will happily exchange, but don't offer refunds. 

Unfortunately due to the high cost of shipping, we cannot offer exchanges on international orders. 

TO REQUEST AN EXCHANGE HEAD HERE AND FOLLOW THE PROMPTS. 

You can contact customer service on hello@chuffedskates.com if you have any further queries.

RETURNS POLICY

If you order the wrong size or colour of our full price collection, we are happy to exchange within 30 days of purchase provided your skates are still in unused condition. Request a return here. Once approved, you can send your goods back to us. 

Please include a note inside with the size you would like to exchange for.

We do not offer exchanges on sale/clearance items, and we do not offer refunds. 

The customer is responsible for the safe return of the item and any postage costs. The item must be in brand new, unused condition to be returned. 

Proof of purchase is required for all items with a manufacturing fault. Please send details to hello@chuffedskates.com so we can action your claim asap.